Skip to content
engagebeat.

Preparing a survey

How can you run an employee survey without company email?

Employees can take part in a survey even without company email: for example, through a link or QR code, a shared tablet or a paper questionnaire. What matters is access they can actually use and time to respond without interruption. Here you can compare the options for your business; not every software solution supports every route.

An employee uses a shared tablet in a workshop alcove screened at the sides.
An accessible shared device can enable participation without a personal PC.AI-generated illustrative image.

In workshops, medical practices or warehouses, a group email may only reach part of the team. First check actual access, then choose the format. The following routes are general possibilities; not every survey software supports them all.

Which access gap do you need to close?

Is a personal company email address all that is missing, or is there also no usable device? These are different starting points. An employee with a smartphone may simply need an accessible link. Someone who cannot or does not want to use their own device needs another opportunity on site.

Walk through a normal working day from the affected people's perspective. When do they come to the site? Who can prepare the device? Where do they receive information about the survey? A short access trial can show whether your plan also works for people who were not involved in preparing it.

Also check attendance times, locations and language. Does the information reach the late shift and part-time staff too? Can people understand and use the questionnaire? Planning should start from these conditions. The LamaPoll guide for employees without a PC describes different link and access options for such situations.

Which participation route fits your conditions?

Which participation route fits your conditions?
RouteSuitable when …What to check
Link or QR codea suitable personal device is availableAccessibility, internet connection and rules on repeat participation
Shared PC or tabletemployees regularly visit the same locationMulti-user mode, location and reset
Paper questionnairedigital access on site is not practicalDistribution, secure return and manual analysis

Link or QR code

Suitable when …
a suitable personal device is available
What to check
Accessibility, internet connection and rules on repeat participation

Shared PC or tablet

Suitable when …
employees regularly visit the same location
What to check
Multi-user mode, location and reset

Paper questionnaire

Suitable when …
digital access on site is not practical
What to check
Distribution, secure return and manual analysis

The table is our own decision aid, rather than a feature comparison of individual providers. A shared device needs a different operating process from personal access. Paper removes the need for digital participation, but moves the work into distribution, collection and analysis.

When do a link and QR code help?

A QR code makes a link accessible. It can appear on a notice or a prepared information card. The person still needs a suitable device and a connection to open it. An area without an available smartphone therefore also needs shared access.

Check whether the link is general or personally assigned, and how the provider handles repeat participation. A general link does not automatically prove that different people have responded. Personal access, by contrast, requires clear and reliable distribution.

Do not confuse the access route with protection of the responses. What matters is which information the specific solution stores and who receives results. Anonymity in employee surveys provides general guidance.

What does a shared terminal need?

A terminal is a prepared shared device. Employees complete the check one after another; the business organises sign-in and availability. Examples of such tablet access are described by CompanyMood and Kiwimo. When choosing a solution, what matters is how its specific multi-user process works.

Check whether all previous entries disappear after a confirmed submission and a fresh session begins. A normal browser view for personal participation may block further responses on the same device. Error handling matters just as much: when it is unclear whether a response has been saved, no one should rush to submit again.

The location must be accessible and allow people to enter responses undisturbed. Honest feedback may be difficult beside a queue or within management's line of sight. Name someone responsible for the device, connection and signing in again. A tablet alone does not organise this operation.

The survey should be open on the shared device, rather than personal administration or a results view. Also check the route back after someone exits: What does the next person see? Can they start their own session? Consider readability and easily accessible controls too. A questionnaire that can be reached technically is not yet practical access for everyone.

When does paper remain a useful alternative?

If suitable digital access is not possible on site, paper can enable participation. Plan a secure return process and decide who analyses the forms. Handwriting and descriptions of individual cases may allow inferences; a paper form is therefore not automatically anonymous either.

For a combined result, use the same question wording and response scale where possible. Consider in advance how you will identify transcription errors and report results back in time. Importing paper responses is not a universal software feature and must not be assumed without checking when choosing a solution.

How do you reach everyone in the same period?

Communicate the purpose, participation route, time window and later use of the results. A fixed period can make organisation easier, but must fit shifts and attendance. Two days offered are two opportunities for the same weekly survey, rather than an invitation to take part twice.

Check who is regularly absent during this period. Establish a suitable route before the survey starts. If you want to combine different channels, the chosen solution must actually support that; otherwise, duplicate submissions or incomplete results may arise.

The number of submissions at an open terminal alone is not evidence of different individuals. Organise participation and do not claim a precise participation rate if the data does not support it. Running an employee survey describes the full preparation process.

How does EngageBeat support participation on a shared device?

In EngageBeat, you can prepare a shared tablet for each team's survey. The app calls this participation route “Terminal”. Employees respond there one after another without a personal sign-in. After confirmed saving, entries are removed; the start view appears again after ten seconds. With this participation route, the team's invitation emails and weekly links are paused.

What questions are frequently asked?

Is a QR code enough if no one has a device?

No. The code opens a link on a suitable device. If people do not have a personal device, you need, for example, prepared shared access or paper.

Do employees have to enter an email address at the terminal?

That depends on the solution. At a prepared EngageBeat terminal, employees do not need a personal sign-in; the business must first set up the device using the team access.

Does a terminal automatically prevent repeat participation?

An open terminal cannot reliably recognise whether the same person has already responded. Agree on one response per person per week.

Can we use a terminal and email at the same time?

Check this with the provider concerned. In EngageBeat, you choose one participation route per team: a team link or QR code on individual devices, or a shared terminal. When participation takes place on the shared tablet, invitation emails and weekly links are paused.

Does a digital survey work without internet access?

Only if the specific solution supports suitable offline operation. For a survey on a shared tablet with EngageBeat, you need a working internet connection. Offline submission is not promised.

Sources and further background

Try it in your team

Prepare a trial using the right participation method and clarify where your team can respond undisturbed.

Try free for 28 days — with up to three teams. Can be ended at any time during the trial.

All terms
Pilot guide as a PDF (no sign-up required)